
Welcome
Employee Benefits Website
Welcome
Employee Benefits Website
At Louisa County, we believe our most valuable asset is — and always will be — our employees. We remain committed to offering benefits that strengthen your total compensation and support your overall well-being.
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The 2026 Open Enrollment period is May 1st - 15th.​
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Benefits Call Center (Enrollments)
888-650-3003
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Customer Service & Benefits Questions
888-676-9496
What's New in Benefits for 2026

Summaries & Forms
Plan Resources & More
Important Information
Medical
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Dental
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​​​​Accident Insurance
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Cancer Insurance
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Critical Illness Insurance
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Short-Term Disability Insurance
Hospital Indemnity Insurance
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Term Life Insurance
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Phone Enrollments
Live 1:1 Enrollments
Do you have questions or need to make changes to your benefit elections?
Contact See My Benefits Online (SMBO) for any questions and information regarding enrollment and plan details:
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888-650-3003
Monday – Friday | 8:00AM – 6:00PM EST
Customer Service & Benefit Questions
Your Benefits, Simplified!
Introducing Our Partnership with Innovative Insurance Group
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We’re excited to announce a new partnership designed to make your benefits experience smoother, clearer, and more convenient than ever!
Innovative Insurance Group (IIG) will be our go‑to partner for benefit guidance, enrollment support, and ongoing assistance.​
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customerservice@thinkinnovative.net
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888-676-9496


Contacts
Contacts At-A-Glance
Innovative Insurance Group
Customer Service & Benefits Questions
1-888-676-9496
customerservice@thinkinnovative.net
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Medical, Pharmacy, Vision/Hearing
800.552.2682
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Behavioral Health and Employee Assistance Program (EAP)
855.223.9277
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ID Card Order Line
866.587.6713
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Coverage While Traveling (BlueCard Program)
800.810.2583
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24/7 NurseLine
1-800-337-4770
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Delta Dental (The Local Choice (TLC)
888.335.8296
www.thelocalchoice.virginia.gov
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Delta Dental
Customer Service
800.237.6060
​Flexible Spending Accounts
Customer Service
888.868.3539
P.O. Box 26900
Plano, TX 75026 9
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Long-Term Disability - The Standard
Customer Service
800.628.8600
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Supplemental Benefits
Colonial Life
800-325-4368
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Universal Life Insurance - Trustmark
Customer Service
800.918.8877



